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Lodging Services Task Lead - Contingent Upon Award in Abu Dhabi at DynCorp International LLC

Date Posted: 2/17/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Abu Dhabi
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/17/2019
  • Job ID:
    PR1703929

Job Description

Job Summary
 
The Lodging Services Task Lead plans, directs and coordinates activities of the Billeting operation projects for assigned program.
 
Principal Accountabilities
(Typical duties include the following, although specific duties vary by assignment or contract.)
  • Oversee temporary or permanent living quarters for client and other civilian contractors.
  • Help manage activities to oversee proper maintenance, safety and cleanliness standards are adhered.
  • Conduct regular customer needs assessments including but not limited to meeting quality standards for services, and evaluation of customer satisfaction.
  • Help to develop and implement billeting operations at various sites to maximize customer service and value to the customer.
  • Supervise a team of employees, subcontractor and/or labor broker personnel.
  • Coordinate activities to ensure proper maintenance, safety and cleanliness standards.
  • Responsible for maintaining vacancy/occupancy rates.
  • Supervise, escort and direct sub contractor employees.
  • Ensure the proper inventory of supplies for living quarters and cleaning are maintained.
  • Work with operations to ensure service orders for living quarters are completed in a timely manner.
  • Work customer service desk providing friendly, professional service to the customer.
  • Perform other duties as assigned.

Knowledge & Skills
  • Knowledge of all relevant safety standards related to area of responsibility.
  • Possess knowledge of principles and processes for providing customer and personal services.
  • Working knowledge of relevant equipment, policies, procedures, and strategies to promote cost effective billeting arrangements for both the customer and the internal client.
  • Demonstrates proficiency in the use of PC-based business applications, including billet management programs or hotel management systems.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Trained and capable of using Defense Lodging System (DLS).
  • Good oral and written communications skills.
  • Additional knowledge/skills may be required by contract or assignment.

Experience & Education
  • Bachelor’s degree in hospitality or related field. Two (2) years of experience may be substituted for each year of college.
  • Minimum (5) years of supervisory experience in military lodging. Military experience preferred.
  • Additional knowledge/skills may be required by contract or assignment.

Physical Requirements/Working Environment
  • Living and working conditions at the assignment location could be remote and uncomfortable.
  • Long hours, exposure to weather and hazardous conditions.
  • Personnel should be aware of moving on short notice and under adverse conditions.

Travel
  • Ability to travel domestically and internationally.

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